Testimonials

Testimonial

Kenny at Helium Property has been absolutely fantastic

Kenny at Helium Property has been absolutely fantastic so far as our managing agent at a property we have recently leased. Super professional and always responds promptly to any of our queries. Great to have a managing agent who does their best with the tenants as well as landlords. Would highly recommend him to anyone looking for a managing agent for their property.

- Caitlin S - Surry Hills

Testimonial

Positive: Professionalism, Responsiveness

Kenny from helium property has been extremely helpful and made moving much less stressful. Every step has been efficient, professional and pleasant.

I cannot wait to continue dealing with this real estate company.
Kenny really has been our saving grace.

- Melissa C - Miranda

Testimonial

kenny is pretty nice and always with smile.

Active communication and quick response from the agency. could get help including connecting with building management,moving in services.one of the best agency that I have met.

From Google Review

- Huimin C - Pagewood

Testimonial

Excellent service and professional.

Just leased a property and we had a great experience. They have been responding quickly-approved on the day we applied!- and Kenny was kind, friendly, and flexible. After having the worst experience with other big agency here in Sydney, we are pleased to finally find an agent like Kenny. Thanks for everything! :)

From Google Review

- NG R - Rosebery

Testimonial

Professionalism

Jack shown immense professionalism by his knowledge of market situation and clientele of the property market around the area, I am very happy with the result and would not hesitate to recommend him to other potential sellers.

Verified by RateMyAgent

- Charlotte - Homebush

Testimonial

Positive: Professionalism, Quality, Responsiveness, Value

Kenny has been extremely responsible and accommodating while managing our property. He is very down to earth and pays great attention to details. I've had other agents manage my property before, and none of them were as professional and easy to talk to as Kenny. Helium even helped me to rent out my place in a reasonable price during the time when rental market is in its low. If you need a agent to manage your property, look no further, they're your best choice!

From Google Review

- Audrey D - Rosebery

Testimonial

Fantastic & Professional!

I’d like to thank for everything Jack did for me. As a first home buyer I needed a lot of help. From the very start Jack has been so efficient, professional and friendly. Jack helped with all my questions and he really cares about my needs. Nothing was ever too much trouble. It was such a relief to know that he is always there to help. Jack’s down to earth personality made the whole process easier and enjoyable. Thank you again for your great service!

Verified by RateMyAgent

- J LEE - Homebush

Testimonial

Professional service with a smile

Jack has done everything we have asked for. Questions answered and advised in split seconds. Wouldn't recommend anyone else but him. Professional.

Verified by RateMyAgent

- Martin - Zetland

Testimonial

Positive: Professionalism, Responsiveness, Value

Absolutely the No.1 Real Estate agent in Sydney, efficient, prompt response, and professional!! Kenny is not just looking after the landloard but also the tenants and provide the best services as he can. If Google review can give extra stars they definitely deserve 10/10!! Highly recommend!!!

From Google Review

- J Liu - Hurstville

Testimonial

A truly enjoyable experience dealing with Jack

Maureen and I just wanted to take this opportunity of expressing our sincere thanks and appreciation to you for the effort you put in with respect to our purchase of the above property.

We live in times when great service coupled with professionalism and courtesy is sadly lacking but we were fortunate enough to have experienced all these components in our dealings with you.

It is truly refreshing to come across a real estate agent who one can feel totally comfortable with and that’s exactly how we felt with you.

At all times you correctly had as your priority the best interests of your Vendor client but at the same time were sensitive to the needs and wishes of ourselves as buyers.

Thanks again.

Best regards,

Ray and Maureen

Verified by RateMyAgent

- Ray and Maureen - Zetland

Testimonial

Positive: Professionalism, Responsiveness

Very professional agent - responsive, open and friendly. All information and messages have been well communicated. Thank you very much for your work and help. All the best : )

From Google Review

- YW - Chippendale

Testimonial

Positive: Professionalism, Responsiveness

we were going to have no issues dealing with his agency - requests and questions have been answered quickly (we viewed the property and applied Saturday and had approval Monday!).
We are already very impressed with the service Kenny and Helium provide to us as tenants and I am sure the owners would feel exactly the same.
After leaving a tenancy early with a big name real estate agency here in Sydney who was nothing but trouble we are so pleased to be able to experience such a stress free tenancy (finally!). These are the things that keep tenants and landlords happy for a long time.
Thanks for everything thus far :)

From Google Review

- Jamee H - Dulwich Hill

Testimonial

Great customer service!

Great customer service! Kenny is one of the nicest agents I’ve ever dealt with!

From Google Review

- Gaia G - Zetland

Testimonial

'On this occasion I would like to express my unexpected joy, in the current Covid 19 pandemic.'

Helium Property, which I entrusted to sell my property in the form of an apartment in Sydney, in just a few months has managed to sell my apartment. Besides that, it only took two weeks to complete the payment business from the buyer. In this case I also want to say a lot of thanks and really appreciate Mr. Jack (owner of Helium Property) who has really helped me, so that the process went smoothly without any obstacles. Good Job n You are Great !!

Best Regards,
Rosalind L
From Indonesia

From Google Review

- Rosalind L - Ryde

Testimonial

Positive: Professionalism, Quality, Responsiveness, Value

Kenny has been excellent to deal with. He was very friendly and helpful when we first inspected the property and showed us around the facilities. He answered all our questions and wasn’t pushy. During application and signing he was responsive and communicated clearly. He also went the extra mile to meet us at the property to hand over keys and show us a few extra things that were being arranged. Kenny acts professionally and with genuine care. Overall a fantastic experience and would definitely recommend dealing with Helium Property.

From Google Review

- Ashley Gale - Lewisham

Testimonial

Positive: Quality, Value

Helium properties were really really helpful and were available all time, during my house hunt. They provide good quality service and are very clear with the instructions. The conditions report is very impressive and transparent. Thank you for the Service Kenny. I Highly recommend Helium Property.

From Google Review

- Abhinav Pothuraju - Redfern

Testimonial

I rent an apartment from Kenny Gu.

He is really responsible, patient and helpful. The company is professional. Highly recommended!

From Google Review

- Mengqi Yin - Zetland

Testimonial

Kenny is a really good on what he is doing.

His professionalism is second to none. He put a good attention to details on every single aspect of his work. I really recommend his property management skill.

From Google Review

- Tony Sielliaga - Zetland

Testimonial

We've had the immense pleasure of dealing with Kenny Gu from Helium Property.

We've had the immense pleasure of dealing with Kenny Gu from Helium Property while moving into our new place. Kenny was quick, easy to deal with, and it felt like I could pick up the phone at any time of day and Kenny would be there to help out with any questions or queries. He's consultative in his approach, and more importantly very flexible to accommodate our needs. I'll be looking forward to dealing with Kenny when it comes to purchasing my first property, because it always felt like he's got my best interest at heart.

From Google Review

- Omar Awad - Redfern

Testimonial

'One of the best, Kenny is very responsible'

One of the best, Kenny is very responsible, diligent and professional. Highly recommended leasing agent. Can’t say thank you enough.

From Google Review

- Elsa F - Botany

Testimonial

"Helium Property still achieve the best results for me"

Although Rental market has been harsh on everyone because of COVID-19, Helium Property still achieve the best results for me.
My property has been leased in the 10 days, and they also do the best communication with me. Always in time, always do their best!

From Google Review

- Jason Z - Meadowbank

Testimonial

'Jack was incredibly helpful with the sale of the property'

Jack was incredibly helpful with the sale of the property. His communication was excellent and always answers any of our questions promptly. His knowledge of the market and the area was excellent.

Verified by RateMyAgent

- Maureen L - Breakfast Point

Testimonial

Jack Hao Zhi Exceeds Expectations

Jack exceeded my expectations during our real estate purchase - always ready to show us around the property and surrounds, never "pushy" as some agents can be but encouraging enough to help us make a decision. Closing the deal was easy, could read our limits, and efficient in the necessary payments and documentary processes.
Jack is a personable young man who I would have no hesitation in recommending in any real estate purchase, with the experience such that I'd search out if I was on the sale side of the transaction
Verified by RateMyAgent

- Martin - RYDE

Testimonial

Positive: Professionalism, Quality, Responsiveness, Value

Jack provided us with valuable insights and advice through an extended period leading up to the sale of our investment property. He is highly professional with deep knowledge on the local market. He was proactively communicated with us throughout the campaign with all the parties. We could not thanks him enough for all his effort he put in especially during the hardship market which effected by covid 19, it finally gave us an excellent outcome.
I would defiantly recommend Jack to anyone I know as I know he can be fully trusted and reliable. Thank you again sincerely Jack

From Google Review

- Penny & Ken - Zetland

Testimonial

Best Sales I Have Ever Met

Jack is not the first agent I have known. But he is the most trustworthy agent I have ever met. Jack Liang always keep the communication on with the owner and keep the owner updated all the time. Jack helped us sold our investment property within 5 weeks during the COVID-19 period. Looking forward to work with jack soon!

Verified by RateMyAgent

- Michael & Jessie - Breakfast Point

Testimonial

Positive: Professionalism, Quality, Responsiveness, Value

Jack & Kenny were great looking after me during the process of applying to rent a property. They kept me fully informed and addressed all my queries leading up to signing the tenant agreement. I'm very pleased with how it all went, and particularly Kenny was extremely helpful and even went out of his way to drop the apartment keys off to me directly, thanks mate! Much appreciated. Highly recommend these guys!

From Google Review

- Andy R - Lane Cove

Testimonial

Excellent service

Buying our first property with Jack was a great experience. He was always happy to shows us around the apartment, answer any questions we had and followed up with us a few times afterwards to make sure everything was fine. Thanks for all your help Jack!

Verified by RateMyAgent

- Hannah&Alex - Campsie

Testimonial

Very Professional and Efficient

This company is very professional and efficient in helping me sell my unit. The staff is polite and helpful. I recommend this company to anyone who is struggling to sell their house/unit.

From Google Review

- Yong L - Ryde

Testimonial

Very Responsible & in Detailed

Very responsible & in detailed agency. They do care the client's feeling and they will try the best to help you!

From Google Review

- Jasmine W - Miranda

Jack is very nice and professional

Jack was refer by a good friend. He is very nice and professional, save costs of marketing camping. Update inspection results every week, and he gave me very good recommendations to sale at good price. We have regular coffee after business, and become friends now.

Verified by RateMyAgent

- SZ - Waterloo

EXCELLENT SERVICE !!!!!!

Applied for a rental unit and it was accepted with in 2 days. No hassle on documents as it went pretty smooth. Provided depth info about the condition of unit. Always recommend others to go with Kenny and the Helium property team.

From Google Review

- Mady -

Testimonial

Definitely The Best

We had an incredible experience selling our unit and were most impressed by Jack Hao Zhi Liang for his excellent services. Jack is highly professional, very efficient and prompt, making the whole process as easy and stress-free as possible. Also, he’s a very nice, honest and wonderful person, I’m very happy with the results achieved in such a difficult time. Thank You, Jack.

Verified by RateMyAgent

- James - Waterloo

Excellent!

Jack is a first-class real estate professional. His professionalism, knowledge and marketing strategy got my property sold in a difficult market. I would highly recommend him.

Verified by RateMyAgent

- Michael L - Alexandria

Testimonial

Professional and friendly are probably the best way I could describe Kenny and Jack!

I have leased my property in Burwood Heights with Helium Property for more than one year in this time I have found the property management team a pleasure to work with. My property manager, Kenny Gu is always proactive, always willing to assist and nothing is a brother.
Thank you.
You guys are doing a good job!

From Google Review

- Zhen J - Burwood Height

Testimonial

Excellent!

Jack is very nice, professional and helpful. Always kept us updating with the feedback by potential buyers.

Verified by RateMyAgent

- Janny - Zetland

Testimonial

Professional

Professional, reliable and high-quality 👍big thank to Jack

From Google Review

- T Wang - Homebush

Testimonial

Great job!

Great job! So this is my second apartment for sale, with him great job, I got an excellent price and save my time a lot,

Thanks Jack!

Verified by RateMyAgent

- 张磊 - Alexandria

Testimonial

Highly recommend

Totally supportive all the way through the buying process. Wonderful agent.

Verified by RateMyAgent

- Chris W - Alexandria

Testimonial

Trustworthy, Knowledgeable, Professional, Positive: a highly recommended agent.

Jack is a very professional and thoughtful real estate agent. He sold our property in Homebushi at the price we were happy with. He is definitely a go-getter and "Can-do" agent. In this short period, he is able to communicate with customers and try to seize all the opportunities in time and solve unexpected problems. I would have absolutely no hesitancy in recommending Jack to anyone I know.
Thank you Jack for your big efforts.

Verified by RateMyAgent

- Jimmy L - Homebush

Testimonial

Kenny is a really nice guy! we all enjoy the service he provided.

We all enjoy the service he provided. The apartment we rent is new, big and convenient!If you guys want to find a perfect place to live in, no matter rent or buy, contract this agency! Trust me!

From Google Review

- Jessie Z - Arncliffe

Testimonial

THE SERCIVE EXPERIENCE WAS OUTSTANDING!!!

I had moved apartment for a couple of times, but this one was unique and different. Kenny gets everything set up in a very short time with effectiveness to make sure that we can move in as quickly as possible. They are also willing to help anytime without hesitation. Highly recommended if you are seeking a sweet home with a comfortable price.

From Google Review

- Z Chen - Mascot

Fantastic real estate professionals with passion.

Jack and Kenny are a great team to work with.

From Google Review

- Trinity Studio - Sydney

Testimonial

"since the settlement and took care of everything"

I cannot recommend Kenny Gu and the team highly enough. Kenny has been managing my property since the settlement and took care of everything. Always kept me in the loop, above and beyond. Keep up the good work!

From Google Review

- Mark L - Chippendale

Testimonial

"Kenny is a very professional and passionate leasing agent."

Kenny is a very professional and passionate leasing agent. He helped me lease my unit very quickly despite the competitive market. His response is always prompt and honest. He will go well beyond and above to make sure every step runs smoothly. I highly recommend Helium Property!

From Google Review

- Amee L - Belmore

Testimonial

Seller of 1/29 Myra Rd Dulwich Hill

Jack was very professional, at the same time being personal, he tried hard and managed. To get the highest price we had asked for
It was humerus, we actually ended up buying another property from him. If I had any questions or was looking for a real estate agent I would use Jack.

Verified by RateMyAgent

- MV - Dulwich Hill

Testimonial

"I found Jack extremely pleasant, reliable, honest and very professional"

Jack was always available to us. He provided us with advice in presenting our unit and how to achieve the best price which he did. Jack always gave us feed back on the buyers looking at the unit, numbers of buyers attending open house, and other information. I found him very professional in his approach with a great knowledge of real estate. He has a very pleasant manner and at all times I trusted his judgment and advice in achieving the best price for us. His attitude always was to do the very best for his clients and he certainly did that. I would highly recommend him to anyone looking for a real estate agent to sell their property.

Verified by RateMyAgent

- Ros - Dulwich Hill

Testimonial

"Professional is just an understatement"

We had all the faith in Jacky to sell our property and boy did he deliver. Sold way above our expectations during tough market times. His market knowledge and skills definitely show in his professional approach to handling each situation. Consistently kept us up to date throughout the whole process and never gave up.

Highly recommend Jack and Helium Property for all future listings and greatly appreciate their support!

Verified by RateMyAgent

- Andrew & Yuki - Homebush West

Testimonial

"专业而友善的中介"

专业而友善的中介,帮忙卖个几套房,都在一周内交易,中间的步骤完全不用自己操心,售价也在预期之上,接触几年了,是很有经验的销售了。人也很友善,帮了不少忙,感谢😊。

From Google Review

- 盧明 - Maroubra

Testimonial

"In my opinion, jack and kenny are the one of the greatest estate agents in sydney"

In my opinion, jack and kenny are the one of the greatest estate agents in sydney. They are responsible, diligent and zealous. When we response a problem, they always communicate with us and solve it immediately.I highly recommend Helium Property to everyone who want have excellent survice in estate.

From Google Review

- Ricardo D - Redfern

Testimonial

和Jack相处十分轻松

Jack对地产的信息非常了解和敏感,非常注重和客户之间的信息交流。和他相处交流非常轻松和简单,因为他会把所有问题提前说清楚,并且自己有能力去为客户做到最好。

Verified by RateMyAgent

- Forest - Zetland

Testimonial

Jack is a seasoned sales consultant

Jack is a seasoned sales consultant. He’s professional, hardworking, confident and positive. He always responds my messages promptly. I’m very grateful to his help.

Verified by RateMyAgent

- Elsa C - Hillsdale

Testimonial

"Kenny and Jack are very responsive and professional."

Helium Property, the best real estate I have ever seen. Kenny and Jack are very responsive and professional. Highly recommend Helium Property.

From Google Review

- DORIS C - Wolli Creek

"Kenny leased a property for a client of mine within 2 days!"

Kenny leased a property for a client of mine within 2 days while other two agents couldn't find a tenant for nearly three month. Top performer

From Google Review

- Chris Z - Leichhardt

Testimonial

卖房我一定找Jack

因为他专业,用心,有效率,善沟通,客观且全力以赴达成你的目标,因此,我推荐他~

From Google Review

- V Space - Campsie

Testimonial

"Really proactive and helpful"

Really proactive and helpful. Provided an amazing service making it much easier for my boyfriend and I to move into our new apartment. Kenny was honest and let us know everything we needed to know. A very pleasant experience of Helium Property.

From Google Review

- Chloe & Rhys - Zetland

Testimonial

"Kenny is very responsive and efficient"

Kenny is very responsive and efficient, he promptly replies to all of our queries and attends to all issues in timely manner. Kenny always puts himself in our shoes and provides the best customer service at all times. We highly recommend Helium Property to everyone.

From Google Review

- Andy & Lindsay - Ermington

Testimonial

"I believe Kenny and Jack are the best guys in Sydney who both response the message almost 24/7!!!!"

I believe Kenny and Jack are the best guys in Sydney who both response the message almost 24/7!!!! Friendly, humorous, hard-working and warm-hearted guys😂! I couldn’t thank them too much. Me and my friends can’t have a good experience without you two .

From Google Review

- Han L - Redfern

Testimonial

Professionalism & outstanding service

We are extremely satisfied with the professionalism, outstanding levels of service, support & knowledge of Jack from Helium Property. Jack has been truly helpful, very knowledgeable and professional throughout the process of our recent sale. We greatly appreciate his support and help.

Verified by RateMyAgent

- Sophie D - Chippendale

Testimonial

"This is the best real estate rental agent I met."

This is the best real estate rental agent I met. Kenny will look after all kinds of things you concerned about price, insurance, tenants etc. I beleive that they can provide high quality services to you as same as me if you choose them. You won't need to do anything after you signed contract with Helium Property. Great job guys!

From Google Review

- Jeana - Parramatta

Testimonial

The best real estate!!!

The best real estate!!! Kenny's service is efficient, patient and considerate. I am so lucky to have u guys to look after my property!~!

From Google Review

- 燕婷 - Ermington

Testimonial

"Most efficient property managers we have liaised with"

Jack and Kenny were the most efficient property managers we have liaised with who work on the primary lever of customer satisfaction always.

Timely response, adhering to the promised timelines and treating the customers with utmost respect are wonderful qualities of these gents.

Great Job Guys Keep it Up

Regards,

From Google Review

- Sireesh & Haritha - Parramatta

Testimonial

I just rented a property with Kenny & Jack and happy to report that they have been outstanding.

I just rented a property with Kenny & Jack and happy to report that they have been outstanding. Prompt responses, always keeping me informed and even going out of their way to deliver the keys to me after work. More than happy to recommend the Helium team.

From Google Review

- Pavle - Miranda

Testimonial

I have to say they are the best property agency I meet so far!

I have to say they are the best property agency I meet so far. As the landlord for 7 years, I have always struggled to deal with the agencies who only take the payment but don't do the job. I almost plan to sell our apartment to stop the pain.

The Helium changed my opinion on this industry they are young but they are professional, always thinking ahead of client needs. My 3-month nightmare gets solved in one week. We are very happy and comfortable to let them take care of our property.

From Google Review

- Minnie M - Leichhardt

Testimonial

Kenny is just an outstanding agent!

Kenny is just an outstanding agent, professional and I found him to be honest, straightforward, sincere, knowledgeable and competent.
He's not pushy and I believe he works diligently to promote my best interests. Haven't met Jack but I would highly recommend Helium Property.

From Google Review

- Mokaya S - Schofield

Testimonial

Good Customer Service and Quick Response.

"Kenny Gu" from Helium Property - Good Customer Service and Quick Response.
Helps to get a Unit on lease.

From Google Review

- Waseem - Belmore

Testimonial

The best real estate agency in Sydney!

The best real estate agency in Sydney. Fast, active and exactly knows what the clients want. I dont need to worry anything as I know those young men looking after my property and keeping it in a good condition. I always highly recommand Helium to all my friends.

From Google Review

- steven W - LEWISHAM

Testimonial

Kenny and jack are both so lovely

Kenny and Jack are both so lovely. Once we had filled out an application for the property we liked, Kenny had it read and approved and had sent it off to the owner within the day - much more efficient than any of the other estate agents we had been working with prior to them. Kenny is willing to work late to make sure everything is done properly. Very professional! I will be sure to use them again in the future. Highly recommend Helium Properties!

From Google Review

- Megan K - Lewisham

Testimonial

"We were so thrilled to have crossed paths with Kenny"

After an increasingly difficult search for an adequate rental property, and with time not on our side either, we were so thrilled to have crossed paths with Kenny who has literally gone above and beyond as far as agents go, and has made everything a thousand times less stressful for us, putting us in our new home.
In a time where property managers seem completely disinterested, it’s so nice to deal with someone who is working for the best interest of both owner and tenants, and who is on top of every query we have immediately, making our lives easier in the process. Would highly recommend Kenny and Helium Property!

From Google Review

- C K - Leichhardt

Testimonial

Just rented a property with Kenny and he's been fantastic.

Just rented a property with Kenny and he's been fantastic. Really responsive, helpful and friendly to deal with. Highly recommended!

From Google Review

- Amy - Enmore

Testimonial

Kenny has been very efficient and proactive!

Kenny has been very efficient and proactive. A professional real estate that made our moving in to the unit very easy. They always respond in a timely manner and more importantly they care. Highly recommend Helium Property.

From Google Review

- Tarek - Liverpool

Testimonial

Excellent agent

Jack is very professional. Through him, I quickly found a buyer.

Verified by RateMyAgent

- 张磊 - Campsie

Testimonial

Thank you to Jacky and Kenny for their expert and professional advice!

Thank you to Jacky and Kenny for their expert and professional advice and assistance in our purchase of our new property!!!

They assisted every step of the way and made sure we were kept up to date all the time! Highly recommended to anyone seeking knowledge of the current real estate market! Thanks Helium Team!!

From Google Review

- Andrew - Wolli Creek

Testimonial

Jack and Kenny have done a wonderful job looking after their customer.

Jack and Kenny have done a wonderful job looking after their customer. They understand the market & the property very well, they respond, follow up and action quickly. My place got rent out within 10 days despite the competitive market. Definitely recommending this agent to everyone.

From Google Review

- Ben - Alexandria

Testimonial

"The go to agent"

Jack and Kenny have been working tirelessly on the sale of my property and finalised the sale after two open inspections in February of 2019! Highly appreciate their effort and would definitely recommend them to family and friends!

Verified by RateMyAgent

- Zhi Z - Parramatta

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