Testimonials

Testimonial

Excellent service

Buying our first property with Jack was a great experience. He was always happy to shows us around the apartment, answer any questions we had and followed up with us a few times afterwards to make sure everything was fine. Thanks for all your help Jack!

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- Hannah&Alex - Campsie

Testimonial

Very Professional and Efficient

This company is very professional and efficient in helping me sell my unit. The staff is polite and helpful. I recommend this company to anyone who is struggling to sell their house/unit.

From Google Review

- Yong L - Ryde

Testimonial

Very Responsible & in Detailed

Very responsible & in detailed agency. They do care the client's feeling and they will try the best to help you!

From Google Review

- Jasmine W - Miranda

Jack is very nice and professional

Jack was refer by a good friend. He is very nice and professional, save costs of marketing camping. Update inspection results every week, and he gave me very good recommendations to sale at good price. We have regular coffee after business, and become friends now.

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- SZ - Waterloo

EXCELLENT SERVICE !!!!!!

Applied for a rental unit and it was accepted with in 2 days. No hassle on documents as it went pretty smooth. Provided depth info about the condition of unit. Always recommend others to go with Kenny and the Helium property team.

From Google Review

- Mady -

Testimonial

Definitely The Best

We had an incredible experience selling our unit and were most impressed by Jack Hao Zhi Liang for his excellent services. Jack is highly professional, very efficient and prompt, making the whole process as easy and stress-free as possible. Also, he’s a very nice, honest and wonderful person, I’m very happy with the results achieved in such a difficult time. Thank You, Jack.

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- James - Waterloo

Excellent!

Jack is a first-class real estate professional. His professionalism, knowledge and marketing strategy got my property sold in a difficult market. I would highly recommend him.

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- Michael L - Alexandria

Testimonial

Professional and friendly are probably the best way I could describe Kenny and Jack!

I have leased my property in Burwood Heights with Helium Property for more than one year in this time I have found the property management team a pleasure to work with. My property manager, Kenny Gu is always proactive, always willing to assist and nothing is a brother.
Thank you.
You guys are doing a good job!

From Google Review

- Zhen J - Burwood Height

Testimonial

Excellent!

Jack is very nice, professional and helpful. Always kept us updating with the feedback by potential buyers.

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- Janny - Zetland

Testimonial

Professional

Professional, reliable and high-quality 👍big thank to Jack

From Google Review

- T Wang - Homebush

Testimonial

Great job!

Great job! So this is my second apartment for sale, with him great job, I got an excellent price and save my time a lot,

Thanks Jack!

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- 张磊 - Alexandria

Testimonial

Highly recommend

Totally supportive all the way through the buying process. Wonderful agent.

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- Chris W - Alexandria

Testimonial

Trustworthy, Knowledgeable, Professional, Positive: a highly recommended agent.

Jack is a very professional and thoughtful real estate agent. He sold our property in Homebushi at the price we were happy with. He is definitely a go-getter and "Can-do" agent. In this short period, he is able to communicate with customers and try to seize all the opportunities in time and solve unexpected problems. I would have absolutely no hesitancy in recommending Jack to anyone I know.
Thank you Jack for your big efforts.

Verified by RateMyAgent

- Jimmy L - Homebush

Testimonial

Kenny is a really nice guy! we all enjoy the service he provided.

We all enjoy the service he provided. The apartment we rent is new, big and convenient!If you guys want to find a perfect place to live in, no matter rent or buy, contract this agency! Trust me!

From Google Review

- Jessie Z - Arncliffe

Testimonial

THE SERCIVE EXPERIENCE WAS OUTSTANDING!!!

I had moved apartment for a couple of times, but this one was unique and different. Kenny gets everything set up in a very short time with effectiveness to make sure that we can move in as quickly as possible. They are also willing to help anytime without hesitation. Highly recommended if you are seeking a sweet home with a comfortable price.

From Google Review

- Z Chen - Mascot

Fantastic real estate professionals with passion.

Jack and Kenny are a great team to work with.

From Google Review

- Trinity Studio - Sydney

Testimonial

"since the settlement and took care of everything"

I cannot recommend Kenny Gu and the team highly enough. Kenny has been managing my property since the settlement and took care of everything. Always kept me in the loop, above and beyond. Keep up the good work!

From Google Review

- Mark L - Chippendale

Testimonial

"Kenny is a very professional and passionate leasing agent."

Kenny is a very professional and passionate leasing agent. He helped me lease my unit very quickly despite the competitive market. His response is always prompt and honest. He will go well beyond and above to make sure every step runs smoothly. I highly recommend Helium Property!

From Google Review

- Amee L - Belmore

Testimonial

"I found Jack extremely pleasant, reliable, honest and very professional"

Jack was always available to us. He provided us with advice in presenting our unit and how to achieve the best price which he did. Jack always gave us feed back on the buyers looking at the unit, numbers of buyers attending open house, and other information. I found him very professional in his approach with a great knowledge of real estate. He has a very pleasant manner and at all times I trusted his judgment and advice in achieving the best price for us. His attitude always was to do the very best for his clients and he certainly did that. I would highly recommend him to anyone looking for a real estate agent to sell their property.

Verified by RateMyAgent

- Ros - Dulwich Hill

Testimonial

Seller of 1/29 Myra Rd Dulwich Hill

Jack was very professional, at the same time being personal, he tried hard and managed. To get the highest price we had asked for
It was humerus, we actually ended up buying another property from him. If I had any questions or was looking for a real estate agent I would use Jack.

Verified by RateMyAgent

- MV - Dulwich Hill

Testimonial

"专业而友善的中介"

专业而友善的中介,帮忙卖个几套房,都在一周内交易,中间的步骤完全不用自己操心,售价也在预期之上,接触几年了,是很有经验的销售了。人也很友善,帮了不少忙,感谢😊。

From Google Review

- 盧明 - Maroubra

Testimonial

Jack is a seasoned sales consultant

Jack is a seasoned sales consultant. He’s professional, hardworking, confident and positive. He always responds my messages promptly. I’m very grateful to his help.

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- Elsa C - Hillsdale

Testimonial

"Kenny and Jack are very responsive and professional."

Helium Property, the best real estate I have ever seen. Kenny and Jack are very responsive and professional. Highly recommend Helium Property.

From Google Review

- DORIS C - Wolli Creek

Testimonial

"Professional is just an understatement"

We had all the faith in Jacky to sell our property and boy did he deliver. Sold way above our expectations during tough market times. His market knowledge and skills definitely show in his professional approach to handling each situation. Consistently kept us up to date throughout the whole process and never gave up.

Highly recommend Jack and Helium Property for all future listings and greatly appreciate their support!

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- Andrew & Yuki - Homebush West

Testimonial

"In my opinion, jack and kenny are the one of the greatest estate agents in sydney"

In my opinion, jack and kenny are the one of the greatest estate agents in sydney. They are responsible, diligent and zealous. When we response a problem, they always communicate with us and solve it immediately.I highly recommend Helium Property to everyone who want have excellent survice in estate.

From Google Review

- Ricardo D - Redfern

Testimonial

和Jack相处十分轻松

Jack对地产的信息非常了解和敏感,非常注重和客户之间的信息交流。和他相处交流非常轻松和简单,因为他会把所有问题提前说清楚,并且自己有能力去为客户做到最好。

Verified by RateMyAgent

- Forest - Zetland

"Kenny leased a property for a client of mine within 2 days!"

Kenny leased a property for a client of mine within 2 days while other two agents couldn't find a tenant for nearly three month. Top performer

From Google Review

- Chris Z - Leichhardt

Testimonial

卖房我一定找Jack

因为他专业,用心,有效率,善沟通,客观且全力以赴达成你的目标,因此,我推荐他~

From Google Review

- V Space - Campsie

Testimonial

"Really proactive and helpful"

Really proactive and helpful. Provided an amazing service making it much easier for my boyfriend and I to move into our new apartment. Kenny was honest and let us know everything we needed to know. A very pleasant experience of Helium Property.

From Google Review

- Chloe & Rhys - Zetland

Testimonial

"I believe Kenny and Jack are the best guys in Sydney who both response the message almost 24/7!!!!"

I believe Kenny and Jack are the best guys in Sydney who both response the message almost 24/7!!!! Friendly, humorous, hard-working and warm-hearted guys😂! I couldn’t thank them too much. Me and my friends can’t have a good experience without you two .

From Google Review

- Han L - Redfern

Testimonial

"Kenny is very responsive and efficient"

Kenny is very responsive and efficient, he promptly replies to all of our queries and attends to all issues in timely manner. Kenny always puts himself in our shoes and provides the best customer service at all times. We highly recommend Helium Property to everyone.

From Google Review

- Andy & Lindsay - Ermington

Testimonial

Professionalism & outstanding service

We are extremely satisfied with the professionalism, outstanding levels of service, support & knowledge of Jack from Helium Property. Jack has been truly helpful, very knowledgeable and professional throughout the process of our recent sale. We greatly appreciate his support and help.

Verified by RateMyAgent

- Sophie D - Chippendale

Testimonial

The best real estate!!!

The best real estate!!! Kenny's service is efficient, patient and considerate. I am so lucky to have u guys to look after my property!~!

From Google Review

- 燕婷 - Ermington

Testimonial

"This is the best real estate rental agent I met."

This is the best real estate rental agent I met. Kenny will look after all kinds of things you concerned about price, insurance, tenants etc. I beleive that they can provide high quality services to you as same as me if you choose them. You won't need to do anything after you signed contract with Helium Property. Great job guys!

From Google Review

- Jeana - Parramatta

Testimonial

"Most efficient property managers we have liaised with"

Jack and Kenny were the most efficient property managers we have liaised with who work on the primary lever of customer satisfaction always.

Timely response, adhering to the promised timelines and treating the customers with utmost respect are wonderful qualities of these gents.

Great Job Guys Keep it Up

Regards,

From Google Review

- Sireesh & Haritha - Parramatta

Testimonial

I just rented a property with Kenny & Jack and happy to report that they have been outstanding.

I just rented a property with Kenny & Jack and happy to report that they have been outstanding. Prompt responses, always keeping me informed and even going out of their way to deliver the keys to me after work. More than happy to recommend the Helium team.

From Google Review

- Pavle - Miranda

Testimonial

I have to say they are the best property agency I meet so far!

I have to say they are the best property agency I meet so far. As the landlord for 7 years, I have always struggled to deal with the agencies who only take the payment but don't do the job. I almost plan to sell our apartment to stop the pain.

The Helium changed my opinion on this industry they are young but they are professional, always thinking ahead of client needs. My 3-month nightmare gets solved in one week. We are very happy and comfortable to let them take care of our property.

From Google Review

- Minnie M - Leichhardt

Testimonial

Kenny is just an outstanding agent!

Kenny is just an outstanding agent, professional and I found him to be honest, straightforward, sincere, knowledgeable and competent.
He's not pushy and I believe he works diligently to promote my best interests. Haven't met Jack but I would highly recommend Helium Property.

From Google Review

- Mokaya S - Schofield

Testimonial

Good Customer Service and Quick Response.

"Kenny Gu" from Helium Property - Good Customer Service and Quick Response.
Helps to get a Unit on lease.

From Google Review

- Waseem - Belmore

Testimonial

The best real estate agency in Sydney!

The best real estate agency in Sydney. Fast, active and exactly knows what the clients want. I dont need to worry anything as I know those young men looking after my property and keeping it in a good condition. I always highly recommand Helium to all my friends.

From Google Review

- steven W - LEWISHAM

Testimonial

Kenny and jack are both so lovely

Kenny and Jack are both so lovely. Once we had filled out an application for the property we liked, Kenny had it read and approved and had sent it off to the owner within the day - much more efficient than any of the other estate agents we had been working with prior to them. Kenny is willing to work late to make sure everything is done properly. Very professional! I will be sure to use them again in the future. Highly recommend Helium Properties!

From Google Review

- Megan K - Lewisham

Testimonial

"We were so thrilled to have crossed paths with Kenny"

After an increasingly difficult search for an adequate rental property, and with time not on our side either, we were so thrilled to have crossed paths with Kenny who has literally gone above and beyond as far as agents go, and has made everything a thousand times less stressful for us, putting us in our new home.
In a time where property managers seem completely disinterested, it’s so nice to deal with someone who is working for the best interest of both owner and tenants, and who is on top of every query we have immediately, making our lives easier in the process. Would highly recommend Kenny and Helium Property!

From Google Review

- C K - Leichhardt

Testimonial

Just rented a property with Kenny and he's been fantastic.

Just rented a property with Kenny and he's been fantastic. Really responsive, helpful and friendly to deal with. Highly recommended!

From Google Review

- Amy - Enmore

Testimonial

Kenny has been very efficient and proactive!

Kenny has been very efficient and proactive. A professional real estate that made our moving in to the unit very easy. They always respond in a timely manner and more importantly they care. Highly recommend Helium Property.

From Google Review

- Tarek - Liverpool

Testimonial

Excellent agent

Jack is very professional. Through him, I quickly found a buyer.

Verified by RateMyAgent

- 张磊 - Campsie

Testimonial

Thank you to Jacky and Kenny for their expert and professional advice!

Thank you to Jacky and Kenny for their expert and professional advice and assistance in our purchase of our new property!!!

They assisted every step of the way and made sure we were kept up to date all the time! Highly recommended to anyone seeking knowledge of the current real estate market! Thanks Helium Team!!

From Google Review

- Andrew - Wolli Creek

Testimonial

Jack and Kenny have done a wonderful job looking after their customer.

Jack and Kenny have done a wonderful job looking after their customer. They understand the market & the property very well, they respond, follow up and action quickly. My place got rent out within 10 days despite the competitive market. Definitely recommending this agent to everyone.

From Google Review

- Ben - Alexandria

Testimonial

"The go to agent"

Jack and Kenny have been working tirelessly on the sale of my property and finalised the sale after two open inspections in February of 2019! Highly appreciate their effort and would definitely recommend them to family and friends!

Verified by RateMyAgent

- Zhi Z - Parramatta

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